Viewing AI Generation Progress

After clicking GENERATE in an AI tool, AI generation progress can be monitored in the AI Render View or the side History panel.


AI Render View	History Panel

Rendering Status	Description
Pending… Estimated wait time:	Pending time is displayed based on the current queue status. Subscription plans may affect the number of batch processing tasks per user. When total demand exceeds system capacity, tasks are queued for processing. Pending tasks can be canceled by clicking the X icon in the top-right corner of the History thumbnail.
Submitting…	Generation in progress. Queueing completed; processing is about to begin.
Generating… Estimated wait time:	The estimated completion time is displayed on the screen. Once queued, requests from subscribed users are prioritized over those from free-tier users.

Thumbnail Indicators	Description
	The generation is pending. Click X in the top-right corner of the thumbnail to cancel it. No points are deducted for canceled generations.
	Generation in progress. Upon completion, the AI-generated media appears in the AI Render View and is stacked in the side History panel.
	Generation failed. Check the on-screen message for details and follow the recommended steps to resolve the issue.

View any on-screen error messages with recommended fixes, or take suggested actions from the pop-up dialog.

Errors	Follow-up Actions
Insufficient balance	Cancel: Dismisses the notification and stops the current operation. Show Plans: Opens the subscription page to upgrade your AI plan or purchase additional DA points.
Pricing not up-to-date	No: Cancels the subsequent operation. Yes: Proceeds with rendering and deducts the updated price.
Unable to connect to the AI service	Please ensure a stable internet connection and try again
Failed due to a service disconnection	Please ensure a stable internet connection and try again.
Failed to be processed	No credits were deducted. Please check your internet connection and try again.
Failed due to invalid parameters	Credits used are non-refundable. Please revise your prompt and ensure it does not contain inappropriate or sensitive content.
Failed due to a technical error	You can retry without additional charges. If the issue persists, please contact Reallusion customer support.
Unable to retry	Please retry the data retrieval with the owner account.
Failed due to missing resource files	Please verify that the resource files exist and try again.

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