Viewing AI Generation Progress

After clicking GENERATE in an AI tool, AI generation progress can be monitored in the AI Render View or the side History panel.

AI Render View

History Panel

From the AI Render View

Rendering StatusDescription

Pending…
Estimated wait time:

Pending time is displayed based on the current queue status. Subscription plans may affect the number of batch processing tasks per user. When total demand exceeds system capacity, tasks are queued for processing. Pending tasks can be canceled by clicking the X icon in the top-right corner of the History thumbnail.

Submitting…

Generation in progress.
Queueing completed; processing is about to begin.

Generating… Estimated wait time:

The estimated completion time is displayed on the screen. Once queued, requests from subscribed users are prioritized over those from free-tier users.

From History Thumbnails

Thumbnail IndicatorsDescription

Awaiting progress.
The task can be canceled by clicking the X in the thumbnail’s top-right corner.

Generation in progress.
Upon completion, the AI-generated media appears in the AI Render View and is stacked in the side History panel.

Retry action available.
Click the icon on the thumbnail or select Retry command from the right-click menu to render again at no additional cost.

Generation failed.

Understanding and Handling Errors

View any on-screen error messages with recommended fixes, or take suggested actions from the pop-up dialog.

ErrorsFollow-up Actions

Insufficient balance

  • Add Funds: Opens the purchase and subscription page to add funds to your account.
  • Cancel: Dismisses the notification and stops the current operation.

Pricing not up-to-date

  • OK: Proceeds with rendering and deducts the updated price.
  • Cancel: Cancels the subsequent operation.

Unable to connect to the AI service

Please check your internet connection and try again.

Failed due to a service disconnection

Please check your internet connection and try again.

Failed to be processed

No credits were deducted. Please check your internet connection and try again.

Failed due to invalid parameters

Credits used are non-refundable. Please revise your prompt and ensure it does not contain inappropriate or sensitive content.

Failed due to a technical error

You can retry without additional charges. If the issue persists, please contact Reallusion customer support.

Unable to retry

Please retry the data retrieval with the owner account.

Failed due to missing resource files

Please verify that the resource files exist and try again.